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Online ticket cancellation insurance

Be prepared and give yourself peace of mind should unforeseen circumstances prevent you from attending an event, concert, theatre production or otherwise by getting:

  • Self-insurance when you purchase a ticket for an event ahead of time
  • 24/7 assistance in the event of a medical emergency abroad
  • Online insurance provided by UniCredit Bulbank and Allianz Partners

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Online ticket cancellation insurance

Insurance coverages

With My Event Ticket Cancellation Protection insurance for concert, theatre or any other type of organised event, you get protection for:

  • A sudden and unexpected illness and/or accident that results in limited ability to work.
  • Sudden illness, accident or death of a close relative.
  • Pregnancy of the insured person.
  • Unexpected termination of the insured's employment by the employer and many others.



Subject of insurance


The insurance provides cover for expenses incurred in the event of cancellation of a ticket for an organised event such as a concert, theatre performance or otherwise.

The insurance covers an amount that will not be reimbursed by the organizer of the event after an insured event occurs that prevents the insured person from attending.



The maximum ticket amount is up to BGN 1500.



The insurance is valid for events worldwide.



The insurance is valid from inception and ends at the start of the event unless:

  • The start date of the event is more than 31 days from the date of insurance;
  • Are booked up to 3 days from the date of insurance.

Price of insurance


The insurance premium is a fixed percentage (4%) of the value of the ticket purchased.

Questions and answers


You must provide the insurer with the documents related to an insured event necessary to determine and prove the insurance claim.

Up to the value of the insured ticket for an organised event, up to a maximum of BGN 1500 per ticket.

The time limit for payment of the indemnity is up to 15 days from the day on which the insured has provided the last document required by the insurer. The amount is refunded by bank transfer.

How do I take out cancellation insurance?


Choose your insurance


Fill in period, number of participants and ticket price 


Confirm the selected offer and conclude online


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