Website

This document describes the accessibility of services governed by EU Directive 2019/882 "European Accessibility Act" (hereinafter EAA) of UniCredit Bulbank AD and its subsidiaries – UniCredit Consumer Financing EAD, UniCredit Leasing EAD, UniCredit Insurance Broker EOOD and UniCredit Fleet Management EOOD, made available through the digital channel:
UniCredit Bulbank website: https://www.unicreditbulbank.bg  
Version updated on 12/10/2026

Call center

This document describes the accessibility of the services governed by EU Directive 2019/882 "European Accessibility Act" (hereinafter EAA) of UniCredit Bulbank AD made available through the digital channel:
Call center


Version updated on 09/10/2026

Mobile banking

This document describes the accessibility of the services governed by EU Directive 2019/882 "European Accessibility Act" (hereinafter EAA) of UniCredit Bulbank AD. made available through the digital channel:
App Mobile Banking UniCredit Bulbank: Bulbank Mobile


Version updated on 24 September 2026.

Online banking

This document describes the accessibility of the services governed by EU Directive 2019/882 "European Accessibility Act" (hereinafter EAA) of UniCredit Bulbank made available through the digital channel:
UniCredit Bulbank Online https://bulbankonline.bg/


Version updated on October 15, 2026.

ATMs and Branches 

This statement describes the accessibility of services governed by EU Directive 2019/882 (European Accessibility Act - EAA) made available through the following channels:

  • ATM (Automated Teller Machine)
  • Branch Queue Manager

Version updated: October 2026