What is Comfort by UniCredit?
With Comfort by UniCredit you can manage all banking products completely remotely – opening an account, applying for credit, or investing - wherever you are. No need to visit a bank branch, no need to wait, and with a personal banker by your side.
What are the advantages of Comfort by UniCredit?
Personal banker – fully available no matter where you are
Communicate by phone, chat, video or email
Access to all banking products – remotely
For new and existing customers for whom time is valuable
Request a call
Accounts and Payments
Choose a convenient package with the different banking services you use every day – easily and completely remotely with Comfort by UniCredit.
- Open and manage a daily banking plan
- Mobile and Online Banking
Credits
Apply for a consumer credit and mortgage entirely remotely. You get a personal offer and assistance from your personal banker without leaving your home or office.
Cards
Request a debit or credit card online. You get it quickly and securely delivered to a convenient address for you.
Activation is easy through your mobile application Bulbank Mobile.
Investments and insurances
Access to investment, savings and insurance products through your Bulbank Mobile mobile application. Manage your funds efficiently with an easy consultation with your personal banker.
Request a call
How to become a customer of UniCredit Bulbank?
Bulbank Mobile and select "Become a customer"
Scan your ID and perform facial recognition
Sign the contract with a qualified electronic signature
You automatically get an account and debit card delivered to address
Request a call
Do you have a mortgage from UniCredit Bulbank?
Enjoy a gift from us - Comfort by UniCredit
Customers who have a mortgage from UniCredit Bulbank through a Virtual Mortgage Centre are automatically granted access to the Comfort by UniCredit service.
Frequently Asked Questions
Comfort by UniCredit is a completely remote service which allows you to become a customer of the bank online, have a personal banker and manage all banking products remotely – bank accounts, cards, loans, investments and insurance.
Yes, you can switch to remote servicing and rely on a personal banker through Comfort by UniCredit. Just fill out the contact form so we can get back to you.
In order to register, you need to have a valid Bulgarian ID card and a smart device with a video identification camera.
All products for individuals offered by UniCredit Bulbank are available entirely remotely through Comfort by UniCredit.
No, remote registration and the Comfort by UniCredit service are completely free of charge.
Registration for the service takes less than 15 minutes after a video call with one of our employees.