Change your PIN
from time to time and cover it with your hand when entering it on the ATM’s keypad.
Do not write your PIN
on your card, on paper or any other medium.
Do not provide your card details
to relatives, acquaintances or friends and do not leave them unattended in public places.
Before using the ATM
check the terminal for additional devices or cameras. If you see anything unusual, look for another ATM.
Review regularly your account
transactions and if necessary contact the bank.
Upon withdrawal of cash
check whether the amount received corresponds to the amount requested. If you find any discrepancy, contact the nearest bank branch.
If during withdrawal
the ATM holds your card immediately call the 24/7 phones for assistance in order to have it blocked and get further instructions.
f your card gets lost or stolen
immediately call the 24/7 phones for assistance to have it blocked as soon as possible.
Follow precisely the instructions
on the ATM screen. Do not let yourself be distracted by strangers kindly offering their help.
Take advantage
of the additional services, such as SMS notification,secure payments password or insurance offered by the bank.
