Customer Satisfaction feedback
What is the campaign?
We created the "Give us food for thought" campaign in order to measure your satisfaction in time. We have placed it in Bulbank Online to make it as easy and convenient as possible for you - our corporate clients. Take 3 minutes to share your recommendations and give us FOOD FOR THOUGHT!
What should I do?
- You have already signed a contract or you have discussed an opportunity with the bank in the last 30 days.
- Take 3 minutes and fill-in the survey, which you will receive through the profile of your company in Bulbank Online.
- Give us the delivery address, name and phone number.
- Leave the rest to us.
What's next?
In order to express our gratitude for giving us FOOD FOR THOUGHT and for completing the entire survey, the team of UniCredit Bulbank will send a refreshing surprise for you and your team in the office!
Conditions for participation in the campaign
If you are a corporate customer of the bank*.
If you have signed a contract or discussed an opportunity in the last 30 days regarding:
- Credit products and other banking products
- UniCredit Leasing products
- UniCredit Factoring products
There is a high probability that you will receive a link to the survey "Give us FOOD FOR THOUGHT" in your corporate profile at Bulbank Online.
* Corporate clients are LE – Bulgarian or international companies or companies registered in Bulgaria, which have more than 50 % foreign investment, with annual turnover over BGN 3 mln. and having their main activities in Bulgaria.
Features
Acceptance of all types of transactions
Acceptance of all types of transactions with cards bearing the logos of Visa, V PAY, Visa Electron, Mastercard, Maestro and Diners Club International.
Currency of the account
BGN, EUR
Deadline for authentication of payments
Within 1 working day.
Time for installation of POS terminal
- 5 working days for Sofia region
- 8 working days for the country
Ability for accounting
Ability for accounting of card payments at real POS terminal device and the owed bank fee on two separate current accounts in BGN and EUR.
Working with real POS terminal device
Training related to operating with the terminal device.
Instructions and support
Detailed instructions for operating with the terminal device POS and technical support.
24/7 Call center
for servicing and support.
Additional Functionalities
- Stationary devices with GPRS and LAN (Ethernet) communication
- Mobile devices with GPRS communication
Connecting the POS terminal device with the cash register at the merchant outlet.
The service allows you to make payment for goods or services without the physical presence of the card. It is offered to traders whose business is related to hotel reservations and car rental services.
Cardholder can get up to 50 BGN cash for single transaction on payment of goods or services with card bearing the logo of Visa, V PAY, Visa Electron, Maestro and Debit MasterCard.
Flexible and automated program for mutual partnership between the bank and the merchants. The partners have the opportunity to reward their customers, giving them gifts in the form of points when making purchases by card in their outlets. Various campaigns can be organized - happy hour, reached turnover or client birthday.
Making a purchase in installments is possible with credit cards of individuals, Visa Classic Shopping Card, issued by the Bank. You can make an installment purchase for amounts above BGN 100, for 3, 6, 9, 10, 18, 24 or 36 months, according to the Tariff of the Bank for individuals.
Application
Who can apply for real POS terminal device?
All legal entities (registered under the Commerce Act), sole traders and other individuals who do business in accordance with Art. 2 of the Commercial Code:
- Self-employed people.
- People that are freelancers, provided craft or hotel services by providing rooms in the inhabited by them homes.
What is necessary?
To submit an application in a branch of UniCredit Bulbank and if it is necessary - open a current account.