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Infodirect is a convenient information service that tracks every movement on your account and you receive short SMS or e-mail messages.

  • Information about any movement on your account
  • Effective and flexible notification by e-mail and via SMS
  • Automatic service without entering any password



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E-mail or SMS for account movements


You receive an e-mail or SMS notification about incoming or outgoing movements on accounts subscribed.

Monthly statement


You receive an e-mail monthly statement of movements in Excel format.

Setting of limits


The service allows to set limits on amounts below which no SMS-es will be sent for more efficient management of messages sent.

Scheduled notifications


An option to receive regular statements by е-mail on a schedule of your choice – daily, weekly or monthly, in an easy to process Excel format. 

Account subscription


The service subscription can cover all existing client accounts in BGN and foreign currency – current, deposit, card, package, etc.

Without entering any passwords


There is no need to remember usernames and passwords or visit a specialized service website.

An e-mail or SMS notification is sent after a movement on account has been recorded. For card accounts with SMS notification, the first SMS will be received right after your card has been used at a POS terminal or ATM machine. Infodirect will send a second SMS for the same transaction after the amount has been recorded on account. 

  • Via е-mail – you receive information about the amount, date, currency, type and reason of each transfer at е-mail addresses specified by you. 
  • Via SMS – you receive information about each transfer received or sent, including fees charged, on mobile numbers specified by you.  

For convenience and better management of SMS-es sent, criteria can be set on the receipt of notifications on account movements equal to or higher than an amount specified by you.   

The service is offered for a monthly fee for information sent by email and charge per number of SMS-es in accordance with the tariffs of UniCredit Bulbank.

Service Activation

By phone

0700 1 84 84 at the price of a city call
1 84 84 for local mobile operators

In bank branch

Visit the nearest branch of Unicredit Bulbank.