17 offices on duty will serve customers of the bank on May 1st, 2nd and 6th.
UniCredit Bulbank will serve customers during the holidays in May. There will be 17 bank branches in Sofia, Plovdiv, Varna, Burgas, Ruse, Pleven, Veliko Tarnovo, Stara Zagora and Blagoevgrad that will be open to customers.
On May 1st most of the branches of the bank located in Metro stores will be open from 8:30 am to 7:30 pm. Exceptions will be the branches Plovdiv Metro 2, Stara Zagora Metro and Pleven Metro, which will start work at 10:30 am and will attend to customers until 7:00 pm. Branches of the bank in Kaufland stores will work between 8:00 am and 7:30 pm. All branches that are usually open on Saturdays will be open on May 2nd too.
On May 2nd and 6th the working hours of the branches located in Metro stores in Sofia, Varna, Plovdiv (Metro 1), Burgas, Blagoevgrad, Ruse and Veliko Tarnovo will be from 9:00 am to 7:15 pm. Those in Kaufland stores will work from 10:00 am to 6:00 pm. The branches Plovdiv Metro 2, Stara Zagora Metro and Pleven Metro will serve customers from 10:30 am to 5:00 pm.
On May 1st,2nd and 6th the branch in Bulgaria Mall will be open from 9:30 am to 8:45 pm, and the one in Paradise Center – from 10:00 am to 8:30 pm. The working hours of the branch at Sofia Airport Customs are from 10:00 am to 1:00 pm on all holidays.
During the holidays UniCredit Bulbank will regularly replenish all its ATMs across the country, which are a little more than 720. An organization has been created for the quick fixing of technical failures of the ATMs and timely cash replenishment depending on withdrawal turnovers. The customers will also have at their disposal 35 ATMs with a deposit functionality as well as 12 self-service zones with 24/7 access. There the customers can perform the usual banking operations – cash withdrawal and deposit, order of transfers, payment of bills, obtaining information and assistance with regard to the used banking products and services, etc.
UniCredit Bulbank would like to remind all of its cardholders that debit card withdrawals from ATMs of UniCredit are free of charge, both in Bulgaria and abroad. In addition, please take notice of the below listed good practices for protection of your personal details when using your bank card:
• Keep your card with the appropriate care and attention;
• The card and the card details should always be used personally by the cardholder;
• Change the PIN at an ATM immediately after receiving the card and memorize the PIN;
• Upon cash withdrawals from ATMs always cover the keypad with your hand when you enter the PIN;
• Subscribe the card for the SMS notification service;
• Subscribe the card for the Secure Online Payments Service.
If a bank card is blocked or there are any other problems when performing operations at an ATM of the bank, customers can contact the call centre operators on duty at: 02/933 72 12, as well as the short number for calling from mobile phones 15 21.
Further information regarding the branches that will be open during the holidays and the locations of the ATMs of the bank is available on the website of UniCredit Bulbank www.unicreditbulbank.bg.
Further information for clients:
UniCredit Bulbank, Call Centre
Phone number: 0700 1 84 84
More information for media:
UniCredit Bulbank, Identity & Communications Department
Viktoria Blajeva, Phone: + 359 2 9264 993, wjlj/ebwjepwbAvojdsfejuhspvq/ch
Magdalena Ivanova, Phone: + 359 2 9232 528, nbhebmfob/jwbopwbAvojdsfejuhspvq/ch