UniCredit Bulbank received once again recognition in all rating categories published in Global Custodian magazine’s 2011 Agent Banks in Emerging Markets Survey. We would like to extend special thanks to our clients and to confirm our commitment to delivering top quality custody services, striving to surpass client expectations.

The bank continues its high scores as the only institution in Bulgaria that is rated in all three categories of the survey – Leading Clients, Cross-Border Non-Affiliated, and Domestic Clients

The survey results showed a convincing increase over last year’s figures in the top rated scores in the categories „cross border non-affiliated” and „domestic clients”, and a slight decrease in the commended score from the „leading clients” category. All clients continue to rate UniCredit Bulbank’s technology best in class and we are glad to receive client recognition in areas like reporting, corporate actions, proxy voting, cash and FX, income collection and settlement.

Participating clients complete an extensive questionnaire which covers custody service areas (value and commitment, client service, reporting, corporate actions, proxy voting, cash and FX, income collection, tax reclaims, settlement, account management, technolocy) and measures the overall perception of securities service quality. The Global Custodian is among the most prestigious international publications in the securities services industry, and it performs the Agent Banks in Emerging Markets survey among the custodians’ clients on an annual basis.

In its 2011 survey the Global Custodian magazine comments “[UniCredit Bulbank] is clearly putting on new business. It has attracted a large rate of response from both cross-border and domestic clients, both of which maintain the upward trend in scores of recent years. While the value of inbound investment remains flat, according to the bank—and many sub-custody clients note little or no activity—outbound business is multiplying as domestic clients invest elsewhere, chiefly in Western Europe. UniCredit has worked with other providers to bring the local market infrastructure up to international standards.”

The magazine goes on to quote some client responses “one cross-border client would appreciate improved responsiveness, but a domestic client has had a quite different experience. “Superb operations team that immediately resolves issues”, he writes. Another says, “We are glad to be a partner with the biggest bank in Bulgaria, which is also the best custodian.”

UniCredit Bulbank’s Global Securities Services provide the full range of services related to local and foreign investor portfolios including settlement and safekeeping of financial instruments, corporate actions processing (notices, proxy voting, capital increases, tender offers, etc.), income collection (dividends, interest and redemptions), tax relief/reclaim, net asset valuation, reporting and compliance monitoring. Among the bank’s custody clients are other banks and brokerage companies, pension and insurance companies, mutual funds, as well as global custodians, international financial institutions and foreign investment funds.

*The full survey results are available on the internet site of the Global Custodian – www.globalcustodian.com upon registration.

More information for media:

UniCredit Bulbank, Identity & Communications Department

Viktoria Blajeva, Phone: + 359 2 9264 993, wjlj/ebwjepwbAvojdsfejuhspvq/ch

Ekaterina Ancheva, Phone: + 359 2 9264 963, еlbufsjob/bodifwbAvojdsfejuhspvq/ch

More information for clients: UniCredit Bulbank, Call Centre Phone: 0700 1 84 84