Automated payment stations will be at the disposal of skiers to buy tickets and cards for the ski lifts and facilities via bank cards.

UniCredit Bulbank will serve customers during the official holidays On December 24th, 25th, 26th, 31st and 2nd January. There will be 18 bank offices in Sofia, Plovdiv, Varna, Burgas, Ruse, Pleven, Veliko Tarnovo, Stara Zagora and Blagoevgrad that will be open. These are offices of the bank in Paradise Center, Bulgaria Mall, The Mall and some locations at Kaufland and Metro stores.

Here you can find information about the operations, which the customers can carry out in the period 28.12.2015 – 30.12.2015.

During the holidays UniCredit Bulbank will serve all 750 ATMs across the country. Organization is in place to ensure quick fixing of technical failures of the ATMs and timely cash replenishment depending on withdrawal turnovers. Whenever temperatures drop below -10°C, customers are recommended to use ATMs in heated premises – in offices of the bank, retail stores and hotels.

The customers can use also 52 ATMs with deposit function and 19 self-service zones, available 24 hours. The usual bank operations can be carried out there – withdrawal and deposit of money, order of transfers, payment of bills, information about the bank products and services, etc.

During the long vacations at the time of the official holidays when people set off for the ski resorts, automated payment stations will be at the disposal of skiers to buy tickets and cards for the ski lifts and facilities via bank cards. This will significantly reduce the queues and also the carrying of large amounts of cash will be avoided.

UniCredit Bulbank would like to remind all of its cardholders that debit card withdrawals from ATMs of UniCredit are free of charge – both in Bulgaria and abroad. In addition, please take notice of the below listed good practices for protection of your card details when using your card:

• Keep your card with the appropriate care and attention;
• The card and the card details should always be used personally by the cardholder;
• Change the PIN at an ATM immediately after receiving the card and memorize the PIN;
• Upon cash withdrawals from ATMs always put your hand over the keypad when you enter the PIN;
• Subscribe the card for the SMS notification service;
• Subscribe the card for the Secure Online Payments Service.

If a bank card is blocked or there are any other problems when performing operations at an ATM of the bank, customers can contact the dedicated call centre operators at: 02/933 72 12 and at the short number for calling from mobile phones 15 21.

As the number of people shopping for presents online is increasing, in order to prevent any inconveniences and fraudulent attacks at the end of the year experts advise to read carefully the general terms and conditions of retailers – method of payment, purchase order cancellation, goods replacement policy, etc. An indication of the security of the retailer's website is an icon that looks like a padlock at the bottom right corner of the browser and the change of the address from "http" to "https".

The systems for cardholder identification Verified by Visa and MasterCard SecureCode offer additional security. The free service of the bank called "password for secure online payments" provides still greater control when using the cards online and reduces the possibility of unauthorized use of the payment instrument. The service offers a possibility to create and manage your own profile, to receive information, to unblock a forgotten password through answering a personal security question or personal messages. The initial registration is free of charge as well as the change or unblocking of a secure password through the personal profile or at an ATM of the bank.

Information about the branches open on Saturdays and the ATM locations across the country is available at: www.unicreditbulbank.bg.

Full list of the locations, which are open during the holidays, can be found here.

Further information for clients:

UniCredit Bulbank, Call Centre

Phone number: 0700 1 84 84

More information for media:

UniCredit Bulbank, Identity & Communications Department

Viktoria Blajeva, Phone: + 359 2 9264 993, wjlj/ebwjepwbAvojdsfejuhspvq/ch

Magdalena Ivanova, Phone: + 359 2 9232 528, nbhebmfob/jwbopwbAvojdsfejuhspvq/ch