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Notification of changes in the General Terms and Conditions for Opening, Servicing and Closing Bank Accounts of Individuals and for Providing Payment Services and Instruments - in force of 18.08.2025
Dear customers,
We would like to inform you that on 18.08.2025 changes in the General Terms and Conditions of UniCredit Bulbank АD for Opening, Servicing and Closing Bank Accounts of Individuals and for Providing Payment Services and Instruments will take effect.
The changes are as follows:
- Change to the terms for maintaining a current account, opened for a minor after the minor reaches the age of 18 - the account will continue to be serviced and used under the pricing and other terms of plan “Plus”;
- Introducing the possibility, in cases of payment orders in a currency other than the currency of the payment account, for the customer to negotiate a preferential exchange rate, not only for amounts, exceeding, but also for amounts equal to EUR 10 000 / their equivalent in BGN or another currency;
- Change in the deadlines for acceptance, processing and execution of outgoing local payments, accepted on paper at a branch of the Bank;
- Changes, related to the improvement of the structure and content of the document.
The amended General Terms and Conditions for Opening, Servicing and Closing Bank Accounts of Individuals and for Providing Payment Services and Instruments are available at the Bank's branches and on its website.
For additional information, you can contact your servicing banker or the Customer Contact Center of UniCredit Bulbank AD on phone 0700 184 84.
With the present notification, UniCredit Bulbank AD fulfills its obligation, according to Art. 62 of the Payment Services and Payment Systems Act and informs the payment services users hat it reckons they have accepted the changes in the conditions of the Framework agreement, unless they notify the Bank that they do not accept these changes before the date of entry into force of the changes. Provided that the payment service users does not accept the changes, the Bank informs that the users have the right to terminate the Framework agreement and any other related contracts, before the date on which are proposed of entry into force of the changes, without being responsible for costs and compensation.