How can we help?

What kind of bank card information can I get?

To view your debit and credit card details, you need to click on the field “Cards” on the Home screen of the application. In case you have more than one card, you can switch between them by scrolling left or right at the top part of the screen. After selecting the relevant account, on the screen you will find information for:

• Image of the card with its main details, incl. type (debit or credit card)
• Funds available on it 

When you press on “Details” button, you will get more information for your card, incl. IBAN of the card, expiry date of the card. For credit cards, you will find information for the authorized limit, current and total amount payable, the minimum repayment amount and the final date for repayment. 

In “Settings”, you can activate the function “Dynamic password for online payments” for the card selected.

With the “Lock” button, fast and easy you can temporarily block the selected card from use in case of any doubt about a theft, loss or because you simply wish so. You can reactivate it at any time with the “Unlock” button.

How to view and filter transactions effected with my card

At the bottom part of the screen, you have detailed information on the transactions effected with your card. You have the possibility to search in the transaction history by a key word or to filter the transactions for a specified period of time, amount and transaction type.