How can we help?
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Become a client
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- What kind of devices can I use to register and become a customer of UniCredit Bulbank?
- Is there a fee for using the Bulbank Mobile App?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- When can I start using the Bulbank Mobile App?
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- Login Chevron Down Icon
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M-token
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- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
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- Accounts Chevron Down Icon
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Cards
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- What information can I get about my cards?
- What is a digital debit card and how I can use it?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I defer directly in Bulbank Mobile my payments for purchases made by UniCredit Shopping Card?
- How can I defer my purchases made with a debit card directly in Bulbank Mobile?
- How can I increase my credit card limit?
- How can I request via Bulbank Mobile delivery of my reissued debit card?
- Loans Chevron Down Icon
- Savings and investments Chevron Down Icon
- Payments Chevron Down Icon
- Analyses Chevron Down Icon
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Products
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- What do I get with an everyday banking plan?
- How to request a new Digital debit card?
- How to request a new debit card?
- How to request a Shopping card?
- How can I increase my credit card limit?
- How to request a consumer loan?
- How to request a new investment plan?
- Where can I see the requests I have sent?
- How to generate a bank a bank account notice for account/s?
- How to request a term deposit through Bulbank Mobile?
- How to request a car leasing?
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Choose category
Chevron Down Icon
- Become a client
- What kind of devices can I use to register and become a customer of UniCredit Bulbank?
- Is there a fee for using the Bulbank Mobile App?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- When can I start using the Bulbank Mobile App?
- Activate
- How to activate Bulbank Mobile?
- Can I log in with Touch ID/Face ID?
- My device is rooted or jailbroken. What does that mean?
- Login
- I have forgotten my PIN code. What should I do?
- I have entered a wrong password a few times. What should I do?
- M-token
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- Home Screen
- What information do I see on the home screen?
- Accounts
- What information can I get about my accounts?
- How to make a default account for payments?
- Cards
- What information can I get about my cards?
- What is a digital debit card and how I can use it?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I defer directly in Bulbank Mobile my payments for purchases made by UniCredit Shopping Card?
- How can I defer my purchases made with a debit card directly in Bulbank Mobile?
- How can I increase my credit card limit?
- How can I request via Bulbank Mobile delivery of my reissued debit card?
- Loans
- What information can I get about my loans?
- Savings and investments
- What information do I see on the investment plans screen?
- Payments
- What type of payments can I perform?
- How to make money transfers?
- How to use the „Repeat payment“ and „Return payment“ options?
- How to create, execute, edit/delete a template?
- How to pay my utility bills?
- How to check the outgoing payments?
- How do I check and pay municipality taxes and fees?
- Analyses
- Cost analyses
- Products
- What do I get with an everyday banking plan?
- How to request a new Digital debit card?
- How to request a new debit card?
- How to request a Shopping card?
- How can I increase my credit card limit?
- How to request a consumer loan?
- How to request a new investment plan?
- Where can I see the requests I have sent?
- How to generate a bank a bank account notice for account/s?
- How to request a term deposit through Bulbank Mobile?
- How to request a car leasing?
- My Car
- What's "My car" in Bulbank Mobile?
- How to purchase a Vignette via My Car in Bulbank Mobile?
How can I defer my purchases made with a debit card directly in Bulbank Mobile?
Log in to Bulbank Mobile and select the “Cards” section on the app's home screen.
When you are on the card level, you will find detailed information about the transactions made at the bottom of the screen
- If there is a transaction equal to or greater than BGN 150 and up to BGN 1,600, a “Defer” button appears in Bulbank Mobile, which starts the deferral process.
- When you select the “Defer” button, a section with information about the purchase will open. If you have more than one transaction that can be deferred, you can select it as well.
- When you select the “Get Offer” button, a section with options for deferring monthly payments will open.
- Select the desired deferral period for payments – between 3, 6, 9, or 12 months.
- Confirm the installment plan after reviewing the monthly installment and payment amounts.
- After confirmation, you will receive information about your successful installment plan application, which is in the form of a consumer loan from UniCredit Consumer Financing.
- Get an immediate response on whether you have been approved and sign all documents digitally!
- You will receive a notification when the amount is available to you.
*Refunds for debit card transactions are not possible for foreign citizens and for transactions related to gambling, the purchase of weapons, ATM withdrawals, as well as those worth less than BGN 150 or more than BGN 1,600.
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