How can we help?
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Become a client
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- What kind of devices can I use to register and become a customer of UniCredit Bulbank?
- Is there a fee for using the Bulbank Mobile App?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- When can I start using the Bulbank Mobile App?
- Activate Chevron Down Icon
- Login Chevron Down Icon
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M-token
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- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
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- Accounts Chevron Down Icon
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Cards
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- What information can I get about my cards?
- What is a digital debit card and how I can use it?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I defer directly in Bulbank Mobile my payments for purchases made by UniCredit Shopping Card?
- How can I defer my purchases made with a debit card directly in Bulbank Mobile?
- How can I increase my credit card limit?
- How can I request via Bulbank Mobile delivery of my reissued debit card?
- Loans Chevron Down Icon
- Savings and investments Chevron Down Icon
- Payments Chevron Down Icon
- Analyses Chevron Down Icon
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Products
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- What do I get with an everyday banking plan?
- How to request a new Digital debit card?
- How to request a new debit card?
- How to request a Shopping card?
- How can I increase my credit card limit?
- How to request a consumer loan?
- How to enroll Voluntary Pension Fund contract with personal contributions?
- How to request a new investment plan?
- Where can I see the requests I have sent?
- How to generate a bank a bank account notice for account/s?
- How to request a term deposit through Bulbank Mobile?
- How to request a car leasing?
- My Car Chevron Down Icon
- Food e-vouchers Chevron Down Icon
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Choose category
Chevron Down Icon
- Become a client
- What kind of devices can I use to register and become a customer of UniCredit Bulbank?
- Is there a fee for using the Bulbank Mobile App?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- When can I start using the Bulbank Mobile App?
- Activate
- How to activate Bulbank Mobile?
- Can I log in with Touch ID/Face ID?
- My device is rooted or jailbroken. What does that mean?
- Login
- I have forgotten my PIN code. What should I do?
- I have entered a wrong password a few times. What should I do?
- M-token
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- Home Screen
- What information do I see on the home screen?
- Accounts
- What information can I get about my accounts?
- How to make a default account for payments?
- Cards
- What information can I get about my cards?
- What is a digital debit card and how I can use it?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I defer directly in Bulbank Mobile my payments for purchases made by UniCredit Shopping Card?
- How can I defer my purchases made with a debit card directly in Bulbank Mobile?
- How can I increase my credit card limit?
- How can I request via Bulbank Mobile delivery of my reissued debit card?
- Loans
- What information can I get about my loans?
- Savings and investments
- What information do I see on the investment plans screen?
- Payments
- What type of payments can I perform?
- How to make money transfers?
- How to use the „Repeat payment“ and „Return payment“ options?
- How to create, execute, edit/delete a template?
- How to pay my utility bills?
- How to check the outgoing payments?
- How do I check and pay municipality taxes and fees?
- Analyses
- Cost analyses
- Products
- What do I get with an everyday banking plan?
- How to request a new Digital debit card?
- How to request a new debit card?
- How to request a Shopping card?
- How can I increase my credit card limit?
- How to request a consumer loan?
- How to enroll Voluntary Pension Fund contract with personal contributions?
- How to request a new investment plan?
- Where can I see the requests I have sent?
- How to generate a bank a bank account notice for account/s?
- How to request a term deposit through Bulbank Mobile?
- How to request a car leasing?
- My Car
- What's "My car" in Bulbank Mobile?
- How to purchase a Vignette via My Car in Bulbank Mobile?
- Food e-vouchers
- How to Add and Manage Your Kaufland Food e-Vouchers in Bulbank Mobile?
How to activate Bulbank Mobile?
Activating Bulbank Mobile is easier than you think, just a few clicks separate you from it. Your device is required to have an operating system version no lower than Android 7.0 or iOS 12. In addition to many improvements in functionality and convenience, the latest versions of the app also provide a higher level of security and data protection.
Follow the steps:
- Download Bulbank Mobile from Google Play, App Store or App Gallery.
- Open Bulbank Mobile and select the "Activate application" option. To start the process, enter your personal identification number and agree to the General Terms and Conditions.
- Confirm you have access to the phone number you have provided as a contact when you first registered for the app and prepare your personal ID card.
- Scan your personal document: front – back side
- Take a selfie video, following the instructions.
- Upon successful completion of the steps, you will receive an activation code via SMS.
- Enter the received code, create your own login PIN, and you will get full access to Bulbank Mobile.
Need assistance?
Contact us:
02 / 933 7 333 – on the price of a local call
15 333 – for local mobile operators according to the tariff plan
Install Bulbank Mobile in your phone
Bank quickly and simply, whenever and wherever you want with a few clicks!