How can we help?
If you need assistance, you can contact our Customer Contact Center at 15 333.
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
Savings and investments
- I have entered a wrong password a few times. What should I do?
- How to activate Bulbank Mobile if I never used the app before?
- How can I change the limit for Bulbank Mobile payments through the Bulbank Online service?
- How can I activate M-token through the Bulbank Online service?
- What signature tool can I use in Bulbank Online?
- What is the sign/login tool and how do I check which tool I am using?
- What is the Trusted Recipients list and how can I manage it?
- How can I set up different payment and account preferences?
- What notifications can I set up through the Bulbank Online service?