Customer Care

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Customer Satisfaction Management

In April 2008 UniCredit Bulbank established a new division “Customer Satisfaction Management” dedicated to improving our customers’ satisfaction.
Customer Satisfaction Management

Since 2008 we are working in three main areas: 

We understand your needs                                

We pay attention in case of a problem

 

We undertake measures

 

  • Planning initiatives for improvement
  • Monitoring the effect on the planned actions

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