How to reactivate the app if I used it on a different device or reinstalled it?
How can we help?
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Become a client
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- What kind of devices can I use to register and become a customer of UniCredit Bulbank?
- Is there a fee for using the Bulbank Mobile App?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- When can I start using the Bulbank Mobile App?
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- Login Chevron Down Icon
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M-token
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- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- 3D Password Chevron Down Icon
- Home Screen Chevron Down Icon
- Accounts Chevron Down Icon
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Cards
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- What information can I get about my cards?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I defer directly in Bulbank Mobile my payments for purchases made by UniCredit Shopping Card?
- How can I increase my credit card limit?
- How can I request via Bulbank Mobile delivery of my reissued debit card?
- Loans Chevron Down Icon
- Savings and investments Chevron Down Icon
- Payments Chevron Down Icon
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Products
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- What products can I request using Bulbank Mobile?
- How to request a new debit card?
- How to request a Shopping card?
- How can I increase my credit card limit?
- How to request a consumer loan?
- How to request a mortgage loan through Bulbank Mobile?
- How to request a new saving plan?
- Where can I see the requests I have sent?
- How to generate a bank a bank account notice for account/s?
- How to request a term deposit through Bulbank Mobile?
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Choose category
Chevron Down Icon
- Become a client
- What kind of devices can I use to register and become a customer of UniCredit Bulbank?
- Is there a fee for using the Bulbank Mobile App?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- When can I start using the Bulbank Mobile App?
- Activate
- How to activate Bulbank Mobile if I never used the app before?
- How to reactivate the app if I used it on a different device or reinstalled it?
- Can I log in with Touch ID/Face ID?
- My device is rooted or jailbroken. What does that mean?
- Login
- I have forgotten my PIN code. What should I do?
- I have entered a wrong password a few times. What should I do?
- M-token
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- 3D Password
- What is dynamic password for online payment?
- How can I activate dynamic password for my card?
- How can I see the dynamic password?
- Home Screen
- What information do I see on the home screen?
- Accounts
- What information can I get about my accounts?
- How to make a default account for payments?
- Cards
- What information can I get about my cards?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I defer directly in Bulbank Mobile my payments for purchases made by UniCredit Shopping Card?
- How can I increase my credit card limit?
- How can I request via Bulbank Mobile delivery of my reissued debit card?
- Loans
- What information can I get about my loans?
- Savings and investments
- What information do I see on the saving plans screen?
- Payments
- What type of payments can I perform?
- How to make money transfers?
- How to use the „Repeat payment“ and „Return payment“ options?
- How to create, execute, edit/delete a template?
- How to pay my utility bills?
- How to check the outgoing payments?
- Products
- What products can I request using Bulbank Mobile?
- How to request a new debit card?
- How to request a Shopping card?
- How can I increase my credit card limit?
- How to request a consumer loan?
- How to request a mortgage loan through Bulbank Mobile?
- How to request a new saving plan?
- Where can I see the requests I have sent?
- How to generate a bank a bank account notice for account/s?
- How to request a term deposit through Bulbank Mobile?
How to reactivate the app if I used it on a different device or reinstalled it?
Enter personal information
The app asks me for the first and last digits from my card. Which card should I use?
Debit and credit cards can be used. It is required that they should have an Active status.
Confirmation of a phone number
Enter the code from the SMS message. We will send you a SMS message with an 8-digit code for confirmation.
The app shows a wrong phone number
Contact us at: 02 9337 333 in order to make a check and assist you.
Changed phone number
You can change a mobile phone number at your convenient branch. For additional information, contact us at 02 9337 333.
Install Bulbank Mobile in your phone
Bank quickly and simply, whenever and wherever you want with a few clicks!