How to reactivate the app if I used it on a different device or reinstalled it?
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M-token
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- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
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Choose category
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- Become a client
- What do I get if I decide to become a client of UniCredit Bulbank?
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- When can I start using my account?
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- How to activate Bulbank Mobile if I never used the app before?
- How to reactivate the app if I used it on a different device or reinstalled it?
- Can I log in with Touch ID/Face ID?
- My device is rooted or jailbroken. What does that mean?
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- I have forgotten my PIN code. What should I do?
- I have entered a wrong password a few times. What should I do?
- M-token
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- 3D Password
- What is dynamic password for online payment?
- How can I activate dynamic password for my card?
- How can I see the dynamic password?
- Home Screen
- What information do I see on the home screen?
- Accounts
- What information can I get about my accounts?
- How to make a default account for payments?
- Cards
- What information can I get about my cards?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I increase my credit card limit?
- Loans
- What information can I get about my loans?
- Savings and investments
- What information do I see on the saving plans screen?
- Payments
- What type of payments can I perform?
- How to make money transfers?
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How to reactivate the app if I used it on a different device or reinstalled it?
Enter personal information
The app asks me for the first and last digits from my card. Which card should I use?
Debit and credit cards can be used. It is required that they should have an Active status.
Confirmation of a phone number
Enter the code from the SMS message. We will send you a SMS message with an 8-digit code for confirmation.
The app shows a wrong phone number
Contact us at: 02 9337 333 in order to make a check and assist you.
Changed phone number
You can change a mobile phone number at your convenient branch. For additional information, contact us at 02 9337 333.
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