How can we help?
- Become a client
- Activate
- Login
-
M-token
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- 3D Password
- Home Screen
- Accounts
- Cards
- Loans
- Savings and investments
- Payments
- Products
-
Choose category
- Become a client
- What do I get if I decide to become a client of UniCredit Bulbank?
- What is Evrotrust?
- How to sign the documents?
- What personal information do I need to provide and why?
- How will I receive my card?
- When can I start using my account?
- Activate
- How to activate Bulbank Mobile if I never used the app before?
- How to reactivate the app if I used it on a different device or reinstalled it?
- Can I log in with Touch ID/Face ID?
- My device is rooted or jailbroken. What does that mean?
- Login
- I have forgotten my PIN code. What should I do?
- I have entered a wrong password a few times. What should I do?
- M-token
- What is M-token?
- How can I activate M-token?
- What is a One-time password and how to use it?
- What is a code for signature and how to use it?
- How to change my M-token PIN?
- Can I activate and use M-token on more than one device?
- Do I need to have Internet on my phone in order to use M-token?
- What should I do if I want to use M-token on another mobile device?
- What should I do if I lose my mobile phone?
- 3D Password
- What is dynamic password for online payment?
- How can I activate dynamic password for my card?
- How can I see the dynamic password?
- Home Screen
- What information do I see on the home screen?
- Accounts
- What information can I get about my accounts?
- Cards
- What information can I get about my cards?
- What is dynamic password and how to turn it on?
- When and how can I lock/unlock my bank card?
- What is a digital wallet, how to add a card to it and how to use it?
- How can I increase my credit card limit?
- Loans
- What information can I get about my loans?
- Savings and investments
- What information do I see on the saving plans screen?
- Payments
- What type of payments can I perform?
- How to make money transfers?
- How to create, execute, edit/delete a template?
- How to pay my utility bills?
- Products
- Product Requests
How to reactivate the app if I used it on a different device or reinstalled it?
Enter personal information
The app asks me for the first and last digits from my card. Which card should I use?
Debit and credit cards can be used. It is required that they should have an Active status.
Confirmation of a phone number
Enter the code from the SMS message. We will send you a SMS message with an 8-digit code for confirmation.
The app shows a wrong phone number
Contact us at: 02 9337 333 in order to make a check and assist you.
Changed phone number
You can change a mobile phone number at your convenient branch. For additional information, contact us at 02 9337 333.
Install Bulbank Mobile in your phone
Bank quickly and simply, whenever and wherever you want with a few clicks!