News

Bulbank Online with a new dynamic password for access

UniCredit Bulbank AD have introduced a dynamic password for access to Bulbank Online. This change will take effect at the end of July 2019 and comes as a result of the new requirements of PSD2.

More bank customers prefer the self-service zones

The number of customers of UniCredit Bulbank who prefer performing their routine bank transactions on their own in the self-service zones of the bank is growing.

Robotization at UniCredit Consumer Financing improves customer experience

Since mid-2018 several software robots have serviced customers of the consumer financing company, UniCredit Consumer Financing (UCFin). 

Five thousand customers will be offered complete remote servicing

Approximately five thousand customers of UniCredit Bulbank will be offered complete remote servicing - through the so called alternative channels of the bank: Call center, Bulbank Online, Bulbank Mobile, etc.

E-commerce in Bulgaria has grown by nearly 30% for a year

Most often people buy clothing, shoes and accessories, sports items and electrical goods

Every year the e-commerce in Bulgaria grows by up to 20-30% according to official data from the end of 2018.

A new partnership between UniCredit Consumer Financing and Cashterminal

A new partnership between UniCredit Consumer Financing and Cashterminal will make it more convenient for customers to pay their monthly installments.

TV sets, domestic appliances and smart phones will be the preferred Christmas gifts

Data sample of UniCredit Consumer Financing: TV sets, domestic appliances and smart phones will be the preferred Christmas gifts. 

UniCredit and Allianz sign a partnership agreement for Bulgaria

UniCredit Bulbank and Allianz Bulgaria has officially started their partnership, though which the bank will exclusively offer the products of the insurance company.

By the end of the year UniCredit Bulbank will have over a 100 ATMs for contactless cash withdrawal

By the end of the year over 100 of the ATMs from UniCredit Bulbank’s network will allow people to make contactless cash withdrawals and payments of bills.

Analysis by UniCredit Consumer Financing: One out of six Bulgarians shops online

For six months now the company has offered customers a process for POS loan application and utilisation that happens entirely online.