Fairness
Pay appropriate attention to all types of investor, without discrimination or favouritism, in order to make markets increasingly open and competitive.
Transparency
Turn market communication into an economic and cultural value; aim to be clear, complete and timely; and use the most effective communication channel for each investor.
Respect
With investors adopt rules of behaviour in line with corporate values and the professional ethics required by the market's highest standards.
Reciprocity
Listen without prejudice to any indications investors may send through the established channels.
Freedom to act
Achieve freedom of action such that you can keep the promises you make to the market without undue conditioning.
Trust
Develop lasting and continuous relationships with the financial community; safeguard your consistency and credibility and willingly accept any criticism expressed by the market.
