Fairness
Strive for customer satisfaction at all times. Pay appropriate attention to all kinds of customer.
Show impartiality in the selection of suppliers, so as to turn the relationship with them into a competitive advantage for the company.
Transparency
Ensure timely information on our products and services at all times.
Select suppliers with impartiality.
Respect
Safeguard the confidentiality of any information acquired, both in relation to customers and the Company itself, its assets and its decisions.
Open a communication channel with suppliers aimed at supporting the most innovative and responsible processes implemented.
Reciprocity
Offer a good return and a feeling of certainty to customers, to receive the equivalent in return.
Listen to requirements and transformthem into products and services.
Promote co-operationwith suppliers, so that they and the company can create value and give their corporate identity legitimacy.
Freedom to act
Handle interpersonal relations in free and equal terms without being in awe of those who are stronger and without arrogance towards those who are weaker.
Trust
Build up confidence through behaviours that constantly confirm our reputation.
